FAQs & Tips


Moving is a stressful experience for most people. When choosing a mover, the right information can make all the difference. 


FAQs-

How much does moving cost?
The simple answer to this is that it will vary.... Within California, the California Public Utility Commission (CPUC) sets rate limits based on crew and fleet size. Moving companies come up with their own rates based on the type of services they will provide you while working with in CPUC's max rate. 

How do I go about getting an estimate?
Below is excerpt from the "Max Terrif 4" (licensed mover's rules and regulations within California) regarding estimates.


We schedule visuals around our move schedule and will typically have an estimate emailed to our clients within 1 day.

I have a pretty small job, do I need to schedule an estimate before booking?
No, an estimate is never required before booking with us. Small  jobs (1brs, studios, and deliveries) can often be discussed and assessed through a phone conversation and the client can typically get a good idea as to potential cost.

Is there a minimum number of hours charged for my local move?
Moving companies will set their own hour minimums. We have a 3-hour minimum for any move utilizing a crew of 2 men.

What is double drive time?
Moving companies charge double drive time (DDT) between load and unload points to avoid confusion that may arise from charging drive time to and from the company's own place of origin. The CPUC has made DDT the standard way of charging for local moves.

Do I need to unload all my dressers, nightstands before the move?
Yes. This is the safest way to move dresser for the dresser itself, the movers, and your home.

How soon do I have to schedule my move?
We recommend you start preparing for your move as soon as possible. We work on a strict first come first serve basis.We cannot reserve dates without a confirmation.It is up to the potential client to follow through to confirm their intent of using our service ASAP for a better chances on locking down their target move date.

Common Misconceptions-

1. All my items will be insured for their full value by using a mover who is both licensed and insured.
- Moving companies must carry the minimum level of $750,000 liability and $25,000 cargo insurance; however, how much insurance coverage a moving company applies to your move is a choice for both the shipper (client) and mover. By law, every shipper is entitled (when working with a licensed mover) to basic coverage which covers each item individually based on weight at a rate of 60 cents per pound, supplemental coverage is subject to additional cost at the specific mover's discretion.
*We cover every move we perform at "Actual Cash Value" without additional charges. Actual Cash Value covers individual items for their value during the move.

2. The Quote I got over the phone is law binding.
-Movers cannot give quotes before having performed a visual inspection of the home to be moved. After a visually inspecting the load location, a mover should provide a written proposal that will include a "Not to Exceed" price which will be law binding (given the work order remains unchanged).


Quick Tips-

1. Plan ahead! A good rule of thumb is that packing will typically require two to three times longer than you think.
2. If you're moving plants, stop watering them 2-3 days prior to your move.
3. Small end table lamps, lamp shades and small frames should all be packed; however all of these  items will travel safely in a car unpacked which can often save time for both the client and the mover.
4. Pack books and heavy items in small (1.5 cubic feet) size boxes.  
5. Label each box as to it's destination at the new house. This will prevent movers from asking you where you'd like each box and save you time, hassle and money.
6. If your moving from an apartment, ask management if they have specific rules when it comes to moving. Often times they will reserve a convenient parking space that will minimize time needed to load or unload.
7. Communicate any concerns you may have with your mover.  Your chosen moving company should be able to put all of your concerns at ease.
8. Large trash bags are a great way to pack throw-pillows, linens, and clothing. You should NOT pack dishes, toys, or books in plastic bags.
9. The way a home is packed will play a role in how efficient the move will go. Large boxes packed with heavy items may rip the box. Boxes not packed to capacity will crush. Your mover will be limited to their ability to maximize the use of cargo space with poorly packed boxes.
10. Pole lamps should be broken down if they are not a single piece. Pole lamps that are assembled are weak at varies points and are not meant to be moved while assembled.